Privacy Policy

Ducati Redmond Online Store
Last updated: March 22, 2026

This Privacy Policy describes how Ducati Redmond ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from shop.ducatiredmond.com.

Information We Collect

When you visit our store or place an order, we collect the following information:

  • Contact information: Your name, email address, and phone number
  • Shipping and billing address
  • Payment information: Payment details are processed securely through Shopify Payments. We do not store your full credit card number on our servers.
  • Device and browsing data: IP address, browser type, pages visited, and referring URLs, collected automatically when you visit our site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Send marketing communications (if you have opted in)
  • Improve and optimize our store experience
  • Comply with legal obligations

Sharing Your Information

We share your information with third-party service providers only as necessary to operate our store:

  • Shopify: Our e-commerce platform. Your data is stored on Shopify's servers. See Shopify's Privacy Policy at https://www.shopify.com/legal/privacy
  • Google Analytics: We use Google Analytics to understand how visitors interact with our site. Google may use this data in accordance with their privacy policy at https://policies.google.com/privacy
  • Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising. See Meta's data policy at https://www.facebook.com/privacy/policy
  • Email Marketing Provider: We use an email marketing platform to send promotional communications. You may unsubscribe at any time using the link in any email we send.
  • Shipping carriers: Your name and address are shared with carriers (such as UPS, FedEx, or USPS) to fulfill your order.

We do not sell your personal information to third parties.

International Shipping & Data Transfers

We ship worldwide. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where our servers and operations are based. By using our store, you consent to this transfer.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the information below.

Cookies

Our store uses cookies to maintain your shopping cart, understand site traffic, and support our advertising and analytics tools (Google Analytics and Meta Pixel). You can control cookie settings through your browser preferences.

Data Retention

We retain your order information for as long as necessary to fulfill purchases, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Ducati Redmond
7325 166th AVE NE F-135
Redmond, WA 98052

Phone: (425) 669-9838
Website: https://shop.ducatiredmond.com